Press Release on Utility Billing Transitional Phase
Centerville Municipal Waterworks is implementing a phased update to its utility billing schedule designed to align billing cycles more closely with usage periods. This allows for easier and more predictable utility planning for all customers. The updated schedule will go into full effect beginning September 1, 2025.
The transition will begin July 25th, 2025, with a series of notification-only billing cycles. The notification-only billing cycles will cover a standard 30-day usage period as normal to familiarize residents with the upcoming changes without requiring immediate action.
Beginning November 1, 2025, billing periods will gradually expand to accommodate the new system. This phased transition will temporarily extend coverage periods from 30 to as many as 51 days before returning to a consistent 30-day cycle starting in March 2026.
Key Billing Cycle Timeline
| Cycle | Coverage Period | Billing Date | Due Date | Days Covered | Notes |
|---|---|---|---|---|---|
| Month 1 | June 2 – July 1 | July 25 | August 15 | 30 days | Notification only |
| Month 2 | July 1 – August 1 | August 25 | September 15 | 30 days | Notification only |
| Month 3 | August 1 – September 1 | September 25 | October 15 | 30 days | Notification only |
| Month 4 | September 1 – October 15 | November 1 | November 15 | 44 days | Begins extended billing periods |
| Month 5 | October 15 – December 5 | January 1 | January 15 | 51 days | Second extended cycle |
| Month 6 | December 5 – January 25 | February 1 | February 15 | 51 days | Final extended cycle |
| Month 7 | January 25 – February 25 | March 1 | March 15 | 30 days | Resumes standard 30-day billing |
| Month 8+ | February 25 – March 25 | April 1 | April 15 | 30 days | Ongoing monthly billing cycle |
What This Means for Residents
- No action is required during the notification-only billing cycles (due dates of August – October 2025).
- Bills will reflect slightly longer service periods during the transition from November 2025 – February 2026.
- By March 2026, the billing schedule will normalize to consistent monthly cycles, making utility planning easier and more predictable for all customers.
- ACH payments will continue as scheduled.
- Now is a great time for Centerville residents to sign up for email billing. Going paperless ensures you receive bills faster, have more time to review your statement, and avoid postal delays.
City officials appreciate residents’ cooperation and understanding as this transition ensures a smoother, more efficient billing process in the future.
For questions or additional information, please contact Centerville Municipal Waterworks at 641-437-4339 or cityhall@centerville-ia.org.
