Press Release on Utility Billing Transitional Phase
Centerville Municipal Waterworks is implementing a phased update to its utility billing schedule designed to align billing cycles more closely with usage periods. This allows for easier and more predictable utility planning for all customers. The updated schedule will go into full effect for reading dates beginning October 1st, 2025.
Beginning December 1, 2025, the billing period will expand to accommodate the new system. This phased transition will temporarily extend the coverage period to 55 days for one sole extended cycle before returning to a standard cycle.
Key Billing Cycle Timeline
| Cycle | Coverage Period | Billing Date | Due Date | Days Covered | Notes |
|---|---|---|---|---|---|
| Month 1 | August 1 – September 1 | September 25 | October 15 | 31 days | Notification only |
| Month 2 | September 1 – October 1 | October 25 | November 15 | 30 days | Notification only |
| Month 3 | October 1 – November 25 | December 1 | December 15 | 55 days | Sole extended cycle |
| Month 4+ | November 25 – December 25 | January 1 | January 15 | 30 days | Resumes standard cycle |
What This Means for Residents
- No action is required during the notification-only billing cycles (due dates of October and November 2025).
- The December 15th, 2025 bill will reflect a slightly longer service period.
- By January 2026, the billing schedule will normalize to consistent monthly cycles, making utility planning easier and more predictable for all customers.
- ACH payments will continue as scheduled.
- Now is a great time for Centerville residents to sign up for email billing. Going paperless ensures you receive bills faster, have more time to review your statement, and avoid postal delays.
City officials appreciate residents’ cooperation and understanding as this transition ensures a smoother, more efficient billing process in the future.
For questions or additional information, please contact Centerville Municipal Waterworks at 641-437-4339 or cityhall@centerville-ia.org.
